Shipping, Returns, Exchanges

SHIPPING

We offer Free Shipping PAN India.

Ready-to-Ship Products: Dispatched within 10 days.

Made-to-Order Rugs:

Tufted or Woven Rugs: Dispatched within 4 to 6 weeks.

Knotted Rugs: Please cross-verify the delivery timeline before placing your order.

You may receive your order in multiple parcels at different times depending on availability and location.

For more details, please refer to our Shipping and Returns Policy.

Shipping, Returns, Exchanges

RETURNS AND EXCHANGES

We offer a 10-Day Hassle-Free Return for purchases within India (not applicable for custom products).


Returns are accepted only if the rug is damaged or defective upon receipt.


A 5–10% color variation is normal due to the handmade nature of our products and display differences — this is not considered a defect.


If you receive a damaged/defective item, please notify us within 48 hours of receipt at info@theblueknot.com with pictures of the products.


After examination, a replacement will be arranged at no additional cost.


No returns are applicable on sale items, but they can be exchanged for another product available on our website (subject to stock availability).

For more information, please refer to our Shipping and Returns Policy.

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