Shipping, Returns, Exchanges

SHIPPING

We offer Free Shipping PAN India.

Ready-to-Ship Products: Dispatched within 10 days.

Made-to-Order Rugs:

Tufted or Woven Rugs: Dispatched within 4 to 6 weeks.

Knotted Rugs: Please cross-verify the delivery timeline before placing your order.

You may receive your order in multiple parcels at different times depending on availability and location.

For more details, please refer to our Shipping and Returns Policy.

Shipping, Returns, Exchanges

RETURNS AND EXCHANGES

At The Blue Knot, each rug is handcrafted with exceptional care and attention to detail. We stand behind the quality of our products and want your experience to be seamless and satisfying.

• Returns are accepted only if the product is received in a damaged or defective condition.

• A 5–10% color variation is natural and expected due to the artisanal handmade process and individual display settings — this is not considered a defect.

If you receive a damaged or defective item, please contact us within 48 hours of delivery at info@theblueknot.com with supporting images.

Once reviewed and verified, we will happily arrange a replacement at no additional cost.

• Sale items are not eligible for returns, however, they may be exchanged for another available product (subject to stock availability).

For detailed guidelines, please refer to our Shipping & Returns Policy.

Need more information?