Anoush

We offer Free shipping PAN India.

• Ready products are dispatched within 10 Days and Made to Order products within 3 to 4 weeks if they are developed using the hand tufted, woven or printed technique
• Any hand knotted product will take minimum 3 to 4 months depending on the number of knots

Please note you may receive your order in multiple parcels at different times.

Please refer to our Shipping and Returns Policy for more information.

REGULAR GENTLE VACUUMING

By following these simple instructions, your rug will last for many years.

1. Regular vacuuming and occasional gentle shaking should keep your rug in ship-shape condition. vacuuming (even without the roller brush) removes most particles from the rug’s pile, which often means removing the various smells that accompany them.
2. Vacuum your rug using a low-powered vacuum cleaner, preferably one without a beater brush. If threads are pulled during vacuuming, or any other time do not pull. If you must clean your rug due to stains or spills, please professionally clean. 
3. When storing your rug, do not fold or put it in an airtight plastic bag, it is advisable to roll with the rug backing showing and wrap it with a cloth for protection.

• Returns are accepted only if the product is received in a damaged or defective condition.

• A 5–10% color variation is natural and expected due to the artisanal handmade process and individual display settings — this is not considered a defect.

If you receive a damaged or defective item, please contact us within 48 hours of delivery at info@theblueknot.com with supporting images.

Once reviewed and verified, we will happily arrange a replacement at no additional cost.

• Sale items are not eligible for returns, however, they may be exchanged for another available product (subject to stock availability).